Bournshell Sdn Bhd

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Phone Enable Microsoft Teams

Integrate PSTN calling into your Microsoft Teams Enterprise account with our cost-effective Teams integration. Manage your communications effectively with the convenience of Microsoft Teams and the reliability of PSTN calling.

What is DirectRoutingFor MicrosoftTeams?

Direct Routing is a new capability launched by Microsoft in June 2018, which enables customers to bring their own telecom services into the Microsoft Cloud for Microsoft Phone System, in Teams.

Prior to this announcement, the only option for telecom services with Microsoft Teams was Microsoft calling plans.

Direct Routing is important because it provides a solution for organizations to leverage preferred telecom rates and take advantage of the many benefits of Microsoft Phone System with Teams.

WHY RING2TEAMS?

HOW TO RING2TEAMS?

Where TraditionalPSTNMeets ModernMicrosoftTeams

Use your Microsoft Teams account as a full business telephone system, with a flexible monthly per-user plan. You can make and receive calls to and from landlines, mobile phones, and other vanity numbers directly within your Microsoft Teams interface, boosting your communication operations’ productivity and efficiency.

IntegrateTeamsWith Your Own TelephonySystem

Maintain your brand identity and communication standards by masking your corporate numbers or integrating them with your office telephone/PBX through our on-premise gateway.

LightweightAnd SimpleInterconnect

Seamless and cost-effective solution for integrating PSTN calling with your existing communication systems. You don’t have to replace your entire investment or other cloud telephony providers to enjoy PSTN calling in Teams Enterprise.

TeamsAsClientFor FullPBXOr ContactCentres

Integrate with CloudOffice features such as IVRs, voicemail, and call recording, with your Teams, enhancing communication and collaboration capabilities. You can also use Teams to be the endpoint for Cloud Contact Centre.

Required MicrosoftTeamsTiersand CallingPlans

As enterprises continue to evolve their communications infrastructures into a pure SIP/VoIP environment, they often discover that there is still the need to connect older non-VoIP equipment to their VoIP infrastructure or directly to the PSTN. Many of these older, but necessary endpoints (i.e. fax machines, postage machines, alarm systems) simply will not function reliably over a VoIP network. There may also be instances where it is more cost effective to use a “Plain Old Telephone” as an endpoint on a VoIP network, rather than an expensive VoIP phone.
Tiers
Microsoft Teams integration requires a valid Microsoft 365 Business, Enterprise or Academy account.
Calling Plans
You can choose not to use the default Microsoft’s calling plans and take advantage of Bournshell's outbound calling facilities on top of integrating inbound calls.